Returns & Exchanges
At Grand Lè Mar, we strive for perfection in every order; however, if you are not entirely satisfied, we offer a seamless 30-day return and exchange window for all eligible items. Our commitment is to ensure your shopping experience remains as premium as our curated collection.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
- 3.Secure Packaging
Place the items in their original, unused condition with all tags attached into the original shipping box to ensure protection during transit.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.